LBF TRAVEL Complaints and Reviews

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LBF TRAVEL
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  • 53 complaints
  • $50.1K claimed losses
  • $945 average
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  • 1 day ago
  • Travel
  • Brighton, Colorado
  • Online Ticket Booking
  • 1
  • 6

My name is Evon Walker Stevenson, I booked a ticket online to Senegal Dakar, the tix was $923 and by the time I got n e-mail that I had to request, it was$984. My flight was never comfirmed, all was done was making a reservation. I have been chasing down these ifiots since March, I filed charges with the FBI, BBB, AND I talked to ISRAEL SUPERVISOR at LBF for the last 2 days and he gave me the... Read more

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  • 1 day ago
  • Travel Agencies
  • Tampa, Florida
  • Lbf Travel Agency
  • 4

Deceit,Exploitation,Scam,Unauthorized,Double Charged, Overcharged,Fraud,Illegal,Deceptive Practice,Bait and Switch,Etc... Looking for all parties who have been a victim of LBF that would like to form a class action lawsuit against LBF. Interested parties please list your email contact info to deserymartin2014@gmail.com This company has committed multitudes of deceptive practices,over and over... Read more

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  • Aug 02
  • Travel Agencies
  • Airline Booking
  • 52

Very similar to previous compliants of everyone. DO not use this company or smartfare.com is their alias. Somehow from Expedia I got linked into this company. Once I hit purchased they said to call them and one of the flights needed to change. They took all my info I had inputed by phone which I thought strange and never told about extra charges. Found out once I printed United boarding passes... Read more

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  • Jul 31
  • Travel Agencies
  • San Diego, California
  • Flight Booking
  • 38

I tried to book a flight online. I used Smartfares.com. The second I pushed the "purchase" button, someone from Smartfares called me and told me that that fare was no longer available. I stupidly hung up and continued my flight search, booked another flight on another website, and then a few days later discovered I was charged for the Smartfares one. I have been trying one month to get them to... Read more

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  • Jul 30
  • Travel Agencies
  • San Diego, California
  • Wrong Ticket Charges
  • 28

Spent HOURS on the phone with some guy in India trying to book a flight. Agreed on a flight plan and they tried to charge my card - the charge was declined for some reason. I told them I would call back if I wanted to book the flights. Decided to go with another company, however, two days later they put the charge through again and now we are booked 5 tickets for over $6,000. Tickets are... Read more

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  • Jul 30
  • Travel Agencies
  • Flight Booking
  • 21

DO not use this company. It should be investigated and charges filed. We accidently booked flights with this company online through some diversionary pop-up (fraud one). American Express declined the transaction as it triggered fraud alerts. We decided to book through another online agent. Lo and behold LBF (assume stands for Lets Be Fraudulent) puts the charges through again (fraud two) and this... Read more

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  • Jul 22
  • Airlines
  • Wrong Ticket Cost
  • 34

paid 849. per person online sales; when getting boarding passes and itinerary receipt airline cost on ticket receipt was 489. per person. what is our recourse for unknown undisclosed agent fees, almost twice the air fare? INC LBF Travel there was no mention of additional charges for the service. I unfortunately clicked their name as I was searching for flights. It was for US Airways and United. I... Read more

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  • Jul 09
  • Airlines
  • San Mateo, California
  • Flight Reservation
  • 1
  • 17

$580.00 later I still don't have a refund on the extra flights to get me to our vacation. Total scam, incompetence or both... Regarding the airline tickets I purchased below, my wife and I had to purchase two (2) additional round trip tickets to Kauai from Maui Hawaii due to the erroneous ticket reservation provided by your firm. We were required to pay an additional $570.80 for the Kauai flight... Read more

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  • Jun 25
  • Travel
  • Flight Booking
  • 23

booked a ticket, got an email saying that my charge card was declined and to call to rebook. Then they tried to say the ticket price was $30 higher then the day before. Visa said my card was not declined and that they has already charged a fee. Total scam artists. Say they were issuing a refund, but it was short the amount and has not been confirmed. Will be reporting them to Better Business B ... Read more

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  • Jun 12
  • Airlines
  • Winnipeg, Manitoba
  • International Flights
  • 34

We arrived at the airport on our departure dates to find out that the flight times had changed and we were not notified by any representative from LBF or issued new tickets. We booked the flights 4 month earlier and the flight times changed 3 days after we booked the flight. We tried to hook up with our connecting flight into Paris by trying to get on another flight standby but it didn't work. We... Read more

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