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  • Apr 27
  • Travel Agencies
  • Albert Park, Victoria
  • Luggage Check-In
  • 1
  • 1
  • 14
  • REVIEW RATING 3/5

Totally unhappy with this company, had to pay an extra $140 at the airport for luggage.. Not recommended at all Read more

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  • Mar 30
  • Travel Agencies
  • Bellevue, Washington
  • Reservation
  • 151
  • REVIEW RATING 4/5

I used their website to book tickets for my honeymoon, and didnt recieve a confirmation email. I called later that day, and the first thing the man on the phone asked was "what website did you book your tickets on?" which seemed suuuuper sketchy. Then, because I had the confirmation number from a screenshot i had taken, i was able to confirm my purchase, and demanded a confirmation email - which... Read more

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Horrible service and complete scam. They claim to include all taxes and fees but instead they do not they lie just to take your money. Please do not trust them Add comment

This agency is a rip off. Charged me 300.00 in fees. Do not use them. Add comment

  • Mar 09
  • Travel Agencies
  • Ticket Booking
  • 122
  • REVIEW RATING 4/5

I booked tickets on this site and they ripe me off .they told me that my cost was 1194.25 for my tickets all taxes and fees include lairs . I asked 3 times is that everything included in and the said yes. again lairs then I cancel my tickets after the took 1500.out my account and then they told me it takes 3-4 days to put money back in my account.on day 3 they went in my account and took another... Read more

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They charged me $ 225 cancelation fee that I was not aware of it. I called Amex to get my money back and made complains about them. They said I had credit with the airline and credit doesn't exist. Add comment

  • Feb 25
  • Travel Agencies
  • Derry, New Hampshire
  • Flight Rebook
  • 84
  • REVIEW RATING 4/5

I DO NOT RECOMMEND USING THIS AGENCY. When my return flight was canceled due to weather LBF send me an e-mail: "At this point of time the airline has offered no other option but a full refund." I believed them and accepted the only offer that I THOUGHT I had. As I rebooked my flight the air line told me this was not their policy. I only had to call the airline and rebook the flight. The... Read more

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  • Feb 09
  • Travel Agencies
  • Airline Tickets
  • 131
  • REVIEW RATING 3/5

LBF TRAVEL never spoke of agent fee's, they simply said what they were charging me was normal airline cost, mainly baggage fee's. I questioned them many times and they never said anything of agent fee's. When I receive my visa statement there was a LBF TRAVEL agent fee charge for 185.42 I called my credit card company and had the charges sent back. I will try and call LBF TRAVEL soon to see what... Read more

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  • Feb 03
  • Travel Agencies
  • Flight Change
  • 1
  • 1
  • 76
  • REVIEW RATING 3/5

LBF added a +$300 fee on top of the actual Airline charging me to change flights. I was not aware of these ridiculously expensive fees. Steer away from this agency, with its money-hungry attitude and ***-poor customer service. We emailed them back and forth for weeks, only to get nowhere. I had to report them to the BBB and contact my credit card company for possible unauthorized fraud charges.... Read more

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  • Jan 21
  • Travel Agencies
  • Mesa, Arizona
  • Airline Tickets
  • 2
  • 2
  • 114
  • REVIEW RATING 5/5

Fraud!!! Fraud!!!!Fraud!!!! 5 weeks later, still no refund!!!! $1500 stolen....or so they think... Time to get attorneys involved. This is beyond a refund resolution at this point, far more compensation is needed. Vinnie, Lucky, Alvin, Maurice...and 3 other "managers" yet issue still not resolved? Three little girls whom havent seen their grandparents in a year. Three little girls with a ruined... Read more

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