LBF TRAVEL Complaints and Reviews

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LBF TRAVEL
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  • 47 complaints
  • $39.5K claimed losses
  • $841 average
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  • 4 hours ago
  • Travel
  • Illegal Ricing Of Airline Tickets
  • 2

paid 849. per person online sales; when getting boarding passes and itinerary receipt airline cost on ticket receipt was 489. per person. what is our recourse for unknown undisclosed agent fees, almost twice the air fare? INC LBF Travel there was no mention of additional charges for the service. I unfortunately clicked their name as I was searching for flights. It was for US Airways and United. I... Read more

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  • Jul 09
  • Airlines
  • San Mateo, California
  • Flight Reservation
  • 2

$580.00 later I still don't have a refund on the extra flights to get me to our vacation. Total scam, incompetence or both... Regarding the airline tickets I purchased below, my wife and I had to purchase two (2) additional round trip tickets to Kauai from Maui Hawaii due to the erroneous ticket reservation provided by your firm. We were required to pay an additional $570.80 for the Kauai flight... Read more

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  • Jun 25
  • Travel
  • Flight Booking
  • 3

booked a ticket, got an email saying that my charge card was declined and to call to rebook. Then they tried to say the ticket price was $30 higher then the day before. Visa said my card was not declined and that they has already charged a fee. Total scam artists. Say they were issuing a refund, but it was short the amount and has not been confirmed. Will be reporting them to Better Business B ... Read more

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  • Jun 12
  • Airlines
  • Winnipeg, Manitoba
  • International Flights
  • 15

We arrived at the airport on our departure dates to find out that the flight times had changed and we were not notified by any representative from LBF or issued new tickets. We booked the flights 4 month earlier and the flight times changed 3 days after we booked the flight. We tried to hook up with our connecting flight into Paris by trying to get on another flight standby but it didn't work. We... Read more

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  • Jun 12
  • Airlines
  • Ithaca, New York
  • Ticket Cancellation
  • 17

I became ill and could not fly to Europe on June 2. Although I purchased my ticket on line via Smart Fares (ph 877-245-3755) when I called about cancellation to Smart Fares I was connected with an agent who assured me that part of the ticket will be refunded (about 1200 out of almost 1700). It suppose to be refunded to the same card I used to purchase the ticket from Smart Fares via online... Read more

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  • Jun 11
  • Travel Agencies
  • Houston, Texas
  • Flight Cancellation
  • 16

I was ripped off by LBF, I was set to depart 6/09 with Aeromexico I was charged $410 for each traveler, I arrived to get my boarding passes, my flight was cancelled, the guy i spoke with was trying to "help" but everything he said or was doing was not helping, he basically informed my itinery's had no value, I was told I would lose my chance of even getting any money back, he informed that he... Read more

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  • Jun 10
  • Travel Agencies
  • Walnut Creek, California
  • Flight Reservations
  • 10

I booked my flights to and from the Virgin Islands in April. LBF Travel made the reservations over the phone. I asked to fly out on May 27. The agent didn't read the itiniary to me over the phone. When I checked two weeks later I found that they had me arriving in the Virgin Islands the following day at 4:30 which knocked a full day off of my vacation. So then they charged me $150. to change... Read more

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  • Jun 07
  • Travel Agencies
  • Flight Change
  • 5

I had booked a flight with LBF Travel. I had my flight booked on a sunday. Then on Friday they sent me an email saying, "there has been some involuntary schedule changes to your flight". Which really pissed me off because I called and they never resolved my problem. They then said there was a new flight i could do which had a six hour wait!!!!! I'M NOT GOING TO BOOK WITH THEM EVER AGAIN!!!!!! The... Read more

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  • Jun 04
  • Travel Agencies
  • Phoenix, Arizona
  • Reservation Cancellation
  • 12

Dear LBF Travel, I made and cancelled a reservation on Apr. 25, 2014. Conf. #44MCSN., under the name of Leon & Joan Bourgeois. We were flying to Orlando, FL on Apr. 26 and were returning on May 6, 2014. I know you said it would take awhile. I know I have not seen it refunded to us. How long does it take to receive the credit? I have not seen it as a credit on my account: ending 7200, nor... Read more

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  • Jun 03
  • Travel Agencies
  • New York City, New York
  • Flight Booking
  • 8

A family member purchased 2 return tickets through this dishonest company. The sales rep booked the first leg of the trip one day earlier and the return leg one month earlier that requested. The return date was 30 days before the first leg- you saw right - the return date was BEFORE THE DEPARTURE DATE. They had the nerve to tell her that that was the date she requested. WHO WOULD SET THEIR RETURN... Read more

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