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Lbf was recieved refund on my behalf from Emirates airlines for the unused portion of a flight ticket. I have contacted them numerous times and they claim they will look into it call back etc. All lies...I will file suit. Add comment

This company is a total rip off. I have read many reviews of people having the same problems. they first spelled My and my daughters last name incorrectly an put the wrong initial in my sister's name. I was told it would cost $275 to change the middle initial. I called the airline it didn't cost anything. they couldn't understand anyone I was talking to and I constantly got hung up on.I called... Read more

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I got double charged on my account when I reserved a flight to Phoenix, AZ. The travel agent put in the wrong return flight time. The error could have been avoided by confirming all information prior to processing the transaction. I then had to email a banking statement from my bank as verification of the debit transaction! They had all the debit card info. in the computer to process the claim!... Read more

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This place is the worst agency every!! They steal your money don't call you to let you know they charging your card again for no reason and without your approval. Try calling over and over just to keep being hung up on. Horrible but I well make it my business to put a end to this horrible company. You can't keep taking money from people, and keep getting away with it. Read more

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Worst agency! They charge my card 2 times for a one way ticket , over price by 200 usd , hang up phone when you call , worst customer service (no english) i would never, recommend my worst enemy to use there business. I still have not received my refund!!!! Add comment

A TOTAL RIP OFF THEY STILL NOT ONLY OWE ME MONEY BUT A FULL REFUND FOR A BOGUS BOOKING CONFIRMATION . Add comment

I booked a flight to Chicago with LBF for Thanksgiving I repeated multiple times Thanksgiving, the woman's English was very bad, she asked if I could go a few days before and I said sure! She said she had a flight for November 21st to Dec3 but she booked the flight for October 21 to November 3 I couldn't under stand her so when I tried to pay for luggage is when I noticed! After explaining the... Read more

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Before you buy ticket from this company please think twice even if the price is cheaper than other agent. I called to make name change they charged me $350 but they did not do any thing to make name change. I called Korean airline direct there was no charged on name change then I called them back to cancel but the charge still in my credit card. These LBF and Travelation are the same company.... Read more

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I have a very unpleasant experience with this LBF. 1) Not honest to sell ticket Try to make our trip return fight not available, so it may sell a higher one. 2) No confirmation details on each ticket charge then sent another higher total charge and denied previous (written by me) ticket prices. 3) I purchased travel insurance for our trip but it is not on the confirmation. After my... Read more

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I booked a flight through them on Frontier. They called me up and Rosalee said the flight was no longer available. I asked for my card to be credited back and was told THAT fRONTIER HAD ALREADY "CAPTURED" MY FARE! She said it would take 7-10 days to recover it- which didn't make sense since the Smart Fare web site claims they will refund the money within 12 hours. I was now feeling like I was... Read more

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