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Clicked onto this link while shopping for travel. Ended up speaking with American-English-speaking rep. who seemed helpful. Flight was booked and paid. I also paid for reserved seats, which was never paid to airlines - I took "random" seat assignments at check-in so as not to pay twice. I reported that charge to Capital One. Charge was initially removed, but eventually charged back to my account, so $97 paid to LBF Travel for NOTHING.... Read more

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Es una ajencia de rateros me bendieron unos boletos para mis hijos y todo lo icieron mal cuando yo yame ala aerolínea mis hijos no podían viajar yo tuve k arreglar el problema directo *** la aerolínea y ellos se quedaron *** más 600 dólares los cuales dijieron k los reembolsarían y nunca lo isieron cuando trataba de ablar *** ellos siempre colgaban el teléfono lbf es una basura ratas

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baf company to deal with loss lots of money smartly got cc number and charge my cc

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i was scammed by lbf travel of $1000 for travel i did not order and take they charged my cc and issuing no refund bad business to entangle with big dishonest company

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Avoid LBG Travel like the plague! My worst travel experiene EVER ! Poor customer service, poor comunication ! I can not think od one good thing to say about this company !

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one of their agent keeps on calling and sending emails with a booking i did not make, when i answer his call, i told him that the email he sent to me with regards to our flight is not same as what i book with them before,then after checking he told me that the booking i have is correct but there is a mistake done and he don't know where it is and told me to contact my bank and pay the same amount i already paid upon making a flight booking with... Read more

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I had booked my return flights a month in advance. I arrived at my destination but the day of my return I was advised by my husband that my flight didn't exist and so checked with Qantas. They advised that the flight was rescheduled ages ago and that I should have been told by the 3rd party who booked it?? I asked who this could be as I booked my flight direct with Qantas and was advised it was LBF Travel - who are they???? I managed to... Read more

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We got to the Guayaquil airport at 1 pm for a 4pm flight (the second leg of our return flight to Ft. Lauderdale). No 4pm flight as our ticket was booked for. Went to the Tame desk and they said they can't do ANYTHING, you have to call Lbf. We never heard of Lbf before this. Spent 14 hours in the airport to get a 3:15 am flight!!! Missed connection in Ft. Lauderdale $250 to book new flight), spent $90 for a hotel room that couldn't be used. If... Read more

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We were enroute to our mother's 80th Birthday and booked three tickets through this service. We arrived at the airport and one of the reservations were cancelled. They first said "changed mind" was in the records. Then a supervisor tried to tell me that the Airline cancelled the ticket. They stated they called our office but had an email address that was the only point of contact and did not send us a notification. We had to pay over $1,000... Read more

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Purchased six return tickets in March 2015 to Puerto Rico. On day of return on January 2, 2016, our names had been removed from the American Airlines flight. We had to purchase six one way first class tickets to get home! None of the seats were first class! When we called the agents back to get a refund, we were either disconnected or told someone would call back. never happened! Unscrupulous fraudsters. Someone should put them out of business!... Read more

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