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Called for prices on an international trip. Wasn't sure if I should accept their quote, said I'd let them know. Received a horde of call-backs from them to close the deal. Asked if the ticket price was refundable and 'Elsa' (in India, but stating she worked in San...
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1.2
I liked
  • Intial converastion
I didn't like
  • No communication about flight time change
  • Customer service
  • No actual service received from customer service
#1051318
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After booking our flights on a discount website back in December and our flight home being cancelled last minute in February- United Airlines issued us a refund for the portion of the ticket that wasn't used. Except LBF, the 3rd party, received it instead. It's now...
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1.0
#1046306
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Never make reservations with this corrupt company. This company is run by buch of *** artist. My Son missed his flight from Delhi India because his wife passport had a minor scratch, he had to stay in Delhi to fix the passport. But he had to book another ticket through...
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1.0
#1035435
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Lbf Travel - They changed My return date!

Lbf Travel
#1053185
Made reservations ror July 01 return July 09! But my return date was changed to July 07!
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Lbf Travel Room Booking Review

Lbf Travel
#1018772
1.2
Do not book with this company I traveled when I got to my destination there was no room ready for me and my kids had to sit in a parking lot for over 2hrs they sent me to a roach hotel I could not stay in with my children..I can't get intouch with corporate just get the run around bad bad business
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Lbf Travel Customer Care Review

Lbf Travel
#898163
1.0
Total rip off!!!!! Billed me 599.80 for three tickets that they were supposed to pay for. They submitted my credit card number to the airlines allowing them to double bill me and now LBF will not fix it. Everytime I call they transfer the call then hang up the line. Very dishonest company. I have sent numerous emails since May 2016 and no response
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Lbf Travel Customer Care Review

Lbf Travel
#862461
Es una ajencia de rateros me bendieron unos boletos para mis hijos y todo lo icieron mal cuando yo yame ala aerolínea mis hijos no podían viajar yo tuve k arreglar el problema directo *** la aerolínea y ellos se quedaron *** más 600 dólares los cuales dijieron k los reembolsarían y nunca lo isieron cuando trataba de ablar *** ellos siempre colgaban el teléfono lbf es una basura ratas
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Stick with sites that will allow you cancel or reschedule without penalty. Purchased through Smart Fares and didn't know who or what LBF Travel was until I tried to cancel the reservations. I have worked with many LEGITIMATE sites that allow you to cancel and receive a...
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#1012177
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We booked 3 tickets on line with smartfares (the parent company is called LBF), there is an address in San Diego but nobody from that office answer. When we got the confirmations from this travel agency the names were spelled out correctly. However when I called Royal...
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Anonymous
Anonymous

Scam artist.!!!Don't know how there not shut Down!!!

Anonymous
Sandy

Thank you for your online input! I recently experienced a horrid deal with them!! I am currently in the process of filing small claims, after a failed BBB filing... NOT happy.

1.0
I liked
  • Very irritating and impossible to deal with
I didn't like
  • No actual service received from customer service
  • Arrogance
  • Difficulty contacting customer service
#1012030
Reply to reviews
To Whom It May Concern: For approximately one and half months I have been trying to contact someone regarding an incorrect charge on my credit card. Upon looking into my case you should be able to see the error for approximately $422.00 added to my credit card for a...
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#988378
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I had purchased International ticket with LBF, from Seattle to Moscow. I wasnt informed about travel protection! Three days before iriginally planned flight, I ijured & fracture of my arm & wrist. Just after ER & cast I was rushing to call LBF, more than 48 hrs before...
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1.4
#904839
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Clicked onto this link while shopping for travel. Ended up speaking with American-English-speaking rep. who seemed helpful. Flight was booked and paid. I also paid for reserved seats, which was never paid to airlines - I took "random" seat assignments at check-in so as...
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I didn't like
  • Difficulty contacting customer service
  • No communication about flight time change
  • Paying for reserved seats when i actually had no seats reserved
#875769
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Lbf Travel - LDF Travel Bad Customer Service!!!
one of their agent keeps on calling and sending emails with a booking i did not make, when i answer his call, i told him that the email he sent to me with regards to our flight is not same as what i book with them before,then after checking he told me that the booking...
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#855852
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I had booked my return flights a month in advance. I arrived at my destination but the day of my return I was advised by my husband that my flight didn't exist and so checked with Qantas. They advised that the flight was rescheduled ages ago and that I should have...
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2.0
#855283
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