Product: Lbf Travel Flight Booking Clear all filters (32 of 32 reviews match)
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Great lakes Air changed the reservation I had made for my daughterand notified Web Booking of that change more than one month in advance in two different emails! web booking never notified me and won't honor their mistake and my loss of money!! I want a refund of my...
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Anonymous
Annevoyage.29

Is there a connection between LBF and TravelerHelpDesk? I have desperately tried to contact Ula from TravelerHelpDesk, but she hasn't replied to my e-mails or answered the pho...

1.0
Product
Lbf Travel Flight Booking
I didn't like
  • No communication about flight time change
#1080231
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Called for prices on an international trip. Wasn't sure if I should accept their quote, said I'd let them know. Received a horde of call-backs from them to close the deal. Asked if the ticket price was refundable and 'Elsa' (in India, but stating she worked in San...
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1.2
Product
Lbf Travel Flight Booking
I liked
  • Intial converastion
I didn't like
  • No communication about flight time change
  • Customer service
  • No actual service received from customer service
#1051318
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After booking our flights on a discount website back in December and our flight home being cancelled last minute in February- United Airlines issued us a refund for the portion of the ticket that wasn't used. Except LBF, the 3rd party, received it instead. It's now...
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1.0
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Lbf Travel Flight Booking
#1046306
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Lbf Travel - Issued airline ticket without informing me.

#1084899
On August 2, I tried to purchase a ticket but the website kept timing out. So I went to a different provider. Five days later when checking my credit card account, I found out they had issued a ticket in my name though I never received an e-mail informing me of that. They refused to take responsibility for the failure of their system.
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Lbf Travel - They changed My return date!

#1053185
Made reservations ror July 01 return July 09! But my return date was changed to July 07!
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Lbf Travel Flight Booking Review

#773319
Lbf was recieved refund on my behalf from Emirates airlines for the unused portion of a flight ticket. I have contacted them numerous times and they claim they will look into it call back etc. All lies...I will file suit.
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Lbf Travel Flight Booking Review

#744930
1.0
Details
Worst agency! They charge my card 2 times for a one way ticket , over price by 200 usd , hang up phone when you call , worst customer service (no english) i would never, recommend my worst enemy to use there business. I still have not received my refund!!!!
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Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Product or Service Quality
My Son missed his flight from Delhi India because his wife passport had a minor scratch, he had to stay in Delhi to fix the passport. But he had to book another ticket through no fault of his own, they told us they charge him almost another $1800.00 rather accommodate...
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1.0
Product
Lbf Travel Flight Booking
#1035435
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Purchased through Smart Fares and didn't know who or what LBF Travel was until I tried to cancel the reservations. I have worked with many LEGITIMATE sites that allow you to cancel and receive a refund up to 24 hours prior to your flight. This is of course NOT the...
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Lbf Travel Flight Booking
#1012177
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We booked 3 tickets on line with smartfares (the parent company is called LBF), there is an address in San Diego but nobody from that office answer.When we got the confirmations from this travel agency the names were spelled out correctly. However when I called Royal...
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Anonymous
Anonymous

Scam artist.!!!Don't know how there not shut Down!!!

Anonymous
Sandy

Thank you for your online input! I recently experienced a horrid deal with them!! I am currently in the process of filing small claims, after a failed BBB filing... NOT happy.

1.0
Product
Lbf Travel Flight Booking
I liked
  • Very irritating and impossible to deal with
I didn't like
  • Cancelled tickets with no previous contact
  • Arrogance
  • Difficulty contacting customer service
#1012030
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Lbf Travel - LDF Travel Bad Customer Service!!!
one of their agent keeps on calling and sending emails with a booking i did not make, when i answer his call, i told him that the email he sent to me with regards to our flight is not same as what i book with them before,then after checking he told me that the booking...
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Lbf Travel Flight Booking
#855852
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We got to the Guayaquil airport at 1 pm for a 4pm flight (the second leg of our return flight to Ft. Lauderdale). No 4pm flight as our ticket was booked for. Went to the Tame desk and they said they can't do ANYTHING, you have to call Lbf. We never heard of Lbf before...
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Product
Lbf Travel Flight Booking
#839029
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We were enroute to our mother's 80th Birthday and booked three tickets through this service.We arrived at the airport and one of the reservations were cancelled. They first said "changed mind" was in the records. Then a supervisor tried to tell me that the Airline...
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Lbf Travel Flight Booking
#826159
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I purchased two airline tickets from these evil people. I had to cancel because of a emergency in the family.I was told that I could use them again before one year and there woulld be a fee of five hundred dollars. Before the year was up I called to reuse them and was...
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Lbf Travel Flight Booking
#800212
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