Brossard, Quebec
Not resolved
1 comment

Purchased six return tickets in March 2015 to Puerto Rico. On day of return on January 2, 2016, our names had been removed from the American Airlines flight.

We had to purchase six one way first class tickets to get home! None of the seats were first class! When we called the agents back to get a refund, we were either disconnected or told someone would call back. never happened!

Unscrupulous fraudsters. Someone should put them out of business! These original tickets were paid in full 9 months before our travel date.

How can such dishonest business be permitted to operate under protection of the U.S. government?

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Lbf Travel. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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Fuquay Varina, North Carolina, United States #1295803

Thanks for your notes! I don't know about (the ability) putting them out of business...

not my call; however, I am filing a small claims complaint!! Also had a failed attempt with BBB

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