Great lakes Air changed the reservation I had made for my daughterand notified Web Booking of that change more than one month in advance in two different emails! web booking never notified me and won't honor their mistake and my loss of money!!
I want a refund of my ticket price of $350.00 Their mistake cost me a hotel room, missed work, unnecessary meals, all because we had to stay an extra night in the departure city. and i need to now find a way to get my fifteen year old daughter home and out of the mountains to the airport.
I will pursue them until i get my money back. i want a full refund.
Product or Service Mentioned: Lbf Travel Flight Booking.
Reason of review: Order processing issue.
Monetary Loss: $750.
Preferred solution: Full refund.
I didn't like: No communication about flight time change.