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Frontier Airlines recently agreed to refund my account for a cancelled flight from Tampa, FL. Instead, it was refunded to a credit card issued to Michael Thomas of LDF Travel, who arranged the travel, although I thought I was booking with a different agent. So far, I...
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1.0
#1237453
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Lbf Travel - Scam artist

They charged me twice under two different companies try to make it like they gave me a refund and still have not given me my money back
#1177582
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First they charged me $381.88 for a round trip ticket from Atlanta to Sarasota for my son to attend my husband's funeral, They then turned around and charged me $482.83 for the same ticket for my son to attend my husband's funeral. They were to send via email a ticket...
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1.1
I didn't like
  • Know not they charge for same ticket twice
#1172635
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I had to cancel a trip to Germany as my sister died. All I got from LBF was $200.00 from $1,637.86. This nasty person told me that it was less then 72 hrs and so I could not get any more money back and then tried to sell me a cheap ticket to New York where she lived....
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1.0
I didn't like
  • Customer service
  • Kept my money and were extremely rude
#1136551
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Lbf Travel - Issued airline ticket without informing me.

On August 2, I tried to purchase a ticket but the website kept timing out. So I went to a different provider. Five days later when checking my credit card account, I found out they had issued a ticket in my name though I never received an e-mail informing me of that. They refused to take responsibility for the failure of their system.
#1084899
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Great lakes Air changed the reservation I had made for my daughterand notified Web Booking of that change more than one month in advance in two different emails! web booking never notified me and won't honor their mistake and my loss of money!! I want a refund of my...
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Anonymous
Annevoyage.29

Is there a connection between LBF and TravelerHelpDesk? I have desperately tried to contact Ula from TravelerHelpDesk, but she hasn't replied to my e-mails or answered the pho...

1.0
I didn't like
  • No communication about flight time change
#1080231
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Lbf Travel - They changed My return date!

Made reservations ror July 01 return July 09! But my return date was changed to July 07!
#1053185
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Called for prices on an international trip. Wasn't sure if I should accept their quote, said I'd let them know. Received a horde of call-backs from them to close the deal. Asked if the ticket price was refundable and 'Elsa' (in India, but stating she worked in San...
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1.2
I liked
  • Intial converastion
I didn't like
  • No communication about flight time change
  • No actual service received from customer service
  • Customer service
#1051318
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After booking our flights on a discount website back in December and our flight home being cancelled last minute in February- United Airlines issued us a refund for the portion of the ticket that wasn't used. Except LBF, the 3rd party, received it instead. It's now...
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1.0
#1046306
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Never make reservations with this corrupt company. This company is run by buch of *** artist. My Son missed his flight from Delhi India because his wife passport had a minor scratch, he had to stay in Delhi to fix the passport. But he had to book another ticket through...
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1.0
#1035435
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