I booked two tickets and I didn't receive confirmation from LBF travel until 5 hours before my flight that my credit card was declined. They then said that the price I got was no longer available.
I had to pay about $300 more. They then charged my card 2 times. When I called to have them rectify it, the customer service representatives hang up the phone 3 different times. Am now in the process of logging a complaint with the Better Business Bureau.
These folks should not be in business.
Do NOT book through them for own your sanity. You'll will regret it.
This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $1800. This person is overall dissatisfied with Lbf Travel. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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